Privacy Policy

Effective Date: 15/05/2024
Store Name: Shopxcart
Business Address: 8131 E. Harry St #901, Wichita, KS 67207, United States
Support Email: support@shopxcart.com
Payment Methods Used: PayPal
App Integrations: Google Analytics 4 (GA4), Meta Pixel, Klaviyo
Countries We Ship To: United States, Canada, United Kingdom

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following categories of information:

Order & Contact Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
Account Information: If you create an account, we store your order history and preferences. (Your password is encrypted and inaccessible to us).
Payment Information: Payments are processed securely via PayPal. We do not store or have access to your full credit card numbers or bank details.
Device & Usage Data: We automatically collect information about your device, including IP address, browser type, time zone, and how you interact with the Site (pages viewed, links clicked).
Marketing Data: If you opt-in, we collect your email address and engagement data through tools like Klaviyo.

2. How We Use Your Information

We use the information we collect to:

Fulfill and track your orders.
Communicate with you regarding customer support or order updates.
Screen for potential risk or fraud (via Shopify’s internal tools).
Improve and optimize our Site experience through Google Analytics 4.
Provide targeted advertisements or marketing communications (via Meta Pixel).

3. Sharing Your Information

We share your personal information with trusted service providers to help us run our business:

Shopify: Our e-commerce platform. You can read how Shopify uses your data here.
PayPal: Our primary payment processor.
Google Analytics: To help us understand how our customers use the Site.
Marketing Apps: We use Klaviyo for email automation and Meta Pixel for advertising.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, remember your cart, and analyze traffic.

Essential Cookies: Required for the store to function (e.g., cart and security).
Analytics/Marketing Cookies: These help us understand performance and deliver relevant ads. You can manage or disable cookies through your browser settings.

5. Behavioral Advertising

We use your information to provide targeted advertisements we believe may be of interest to you. You can opt-out of targeted advertising by visiting:

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we update or correct your information.
Deletion: Request that we erase your personal data ("The Right to be Forgotten").
Opt-Out: Request that we stop using your data for marketing or selling purposes. (Note: Shopxcart does not sell your personal data).

To exercise these rights, please contact us at support@shopxcart.com.

7. Data Retention & Security

Retention: We keep your order information for our records as required by tax and accounting laws, unless and until you ask us to delete this information.
Security: We use industry-standard SSL encryption and Shopify’s secure hosting environment to protect your data. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

By using the Site, you understand that your information may be transferred to and processed in countries outside of your residence, including the United States and Canada, where Shopify’s servers are located.

9. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us:

Address: 8131 E. Harry St #901, Wichita, KS 67207, United States
Email: support@shopxcart.com